|OS||Windows 8.1 64bit|
|Mother board||HP Split 13 X2 PC (E8C34UAR#ABA)|
Device powers up when plugged in but only shows yellow light:
In audio => playback devices, device does not show up.
In device manager => recognized as USB AUDIO DEVICE with Status: Device cannot start (Code 10); STATUS_DEVICE_DATA_ERROR
Default driver being used is Windows32's USBAUDIO.sys.
This device used to work perfectly with this laptop and the others but now no longer functions.
I unfortunately do not have the serial code as it has been worn out and have had the device for probably more than three years.
I am hoping to send it to Korea to be fixed but need an address to do so.
If you could help me I would greatly appreciate it.